Datapac shows how hybrid work and AI reshape HR operations in Ireland

Irish organisations are moving beyond experimental hybrid work models, integrating AI to support HR operations and employee productivity.

Datapac, in collaboration with Microsoft 365, is guiding businesses to optimise hybrid environments while strengthening digital governance and operational resilience.

Hybrid work is no longer about “if” employees should be remote, but “how” to ensure seamless collaboration. Teams now demand consistent experiences, whether in-office or remote, reflecting a workforce accustomed to intuitive digital interactions.

Datapac supports this through Microsoft Teams Rooms, which create unified meeting spaces that allow in-person and remote participants to collaborate equally. These solutions, integrated with Microsoft 365, help workplaces feel less fragmented and align naturally with employee workflows.

Kevin Hall, Microsoft solutions lead at Datapac, notes the shift: “Both rely on digital environments that are secure, flexible, and well governed, underpinned by the capabilities of Microsoft 365.” Organisations increasingly recognise that success depends not on the number of tools, but on how they are configured, deployed, and governed over time.

Interest in AI is also rising as businesses explore ways to streamline tasks, improve decision-making, and extract value from data. Microsoft Copilot has accelerated adoption by putting AI into everyday tools, prompting HR and operations teams to assess the readiness of their digital systems.

Datapac begins with a “readiness phase”, securing access controls, governance structures, and Microsoft 365 configurations before guiding structured AI adoption across departments.

“Leaders want reassurance that the systems supporting everyday operations are secure, resilient and ready for future innovation,” the report notes. A well-configured Microsoft 365 environment is central to this evolution, providing a stable foundation for future workplace technologies and AI-driven processes.

Discover how HR and operations teams can leverage hybrid work and AI to transform workplace collaboration by reading the full article.